Coaching Policies

Coaching Policies

I know family life can be unpredictable. These policies are designed to keep expectations clear while allowing us to make the most of our time together.

Scheduling

Coaching sessions are scheduled in advance at mutually agreed-upon times.

Families participating in a multi-week coaching package are encouraged to meet consistently so we can maintain momentum and build on what we're learning from week to week.

Payment

Individual coaching sessions are paid at the time of booking.

Payment for multi-week coaching packages is due before the coaching program begins. Flexible payment plans are available and will be agreed upon before your first session.

The Parent Pause Intensive is paid in full at the time of booking.

Rescheduling & Cancellations

Life happens!

If you need to cancel or reschedule a session, please provide at least 24 hours' notice whenever possible.

Sessions canceled with at least 24 hours' notice may be rescheduled based on availability.

Cancellations made with less than 24 hours' notice may be subject to a $25 cancellation fee unless due to illness or an emergency.

Missed Appointments

Appointments missed without notice are considered completed and are not eligible for reimbursement or rescheduling.

Coaching Packages

Multi-week coaching packages are designed to provide consistency and give families time to practice strategies, reflect on what's working, and make adjustments along the way.

Because coaching time is reserved specifically for your family, package sessions should be used within the agreed-upon coaching period unless other arrangements are made in advance.

Specific payment and cancellation terms for coaching packages will be reviewed before your program begins.

Coaching Commitment

Meaningful change takes time and practice.

Parent coaching works best when families actively participate, try strategies between sessions, reflect on what they're noticing, and bring their questions and experiences back to our next conversation.

The goal isn't perfection.

It's learning, practicing, adjusting, and continuing to grow.

Scope of Coaching

Parent coaching is educational and collaborative in nature.

It does not replace medical care, mental health treatment, psychological services, occupational therapy, speech-language therapy, physical therapy, legal advice, educational evaluations, or crisis intervention.

Coaching does not diagnose or treat medical, developmental, behavioral, or mental health conditions.

If concerns arise that fall outside the scope of parent coaching, I may recommend that you seek additional support or evaluation from an appropriate qualified professional.

Confidentiality

Your family's privacy is important to me.

Information shared during coaching sessions will be treated as confidential except when disclosure is required by law or when there is a concern regarding the safety of a child or another individual.

Respectful Partnership

Parent coaching is a collaborative relationship built on mutual respect, honesty, curiosity, and open communication.

My role isn't to judge your parenting or tell you there's one "right" way to raise your child.

We'll work together to understand what's happening, explore strategies that align with your family's values, celebrate what's going well, and adjust when something isn't working.

Disclaimer

Parent coaching is an educational and collaborative service designed to provide parents with knowledge, practical strategies, and support in applying evidence-based parenting approaches.

While my background includes over 20 years of experience as a New York State Certified Special Education Teacher, Early Intervention provider, Certified Positive Discipline Educator, and Certified Jai Parent Coach, parent coaching is not therapy, counseling, psychological treatment, medical care, legal advice, or crisis intervention.

Coaching does not diagnose or treat medical, developmental, behavioral, or mental health conditions, nor does it replace services provided by physicians, psychologists, licensed mental health professionals, speech-language pathologists, occupational therapists, physical therapists, or other healthcare providers.

Parents remain responsible for all decisions regarding their child and family. Coaching recommendations are intended to support informed decision-making and should be used in conjunction with your own judgment and, when appropriate, the guidance of your child's healthcare or educational professionals.

If concerns arise that fall outside the scope of parent coaching, I may recommend seeking additional evaluation or services from an appropriate licensed professional.

Participation in parent coaching does not establish a therapeutic, medical, educational, or legal provider-client relationship.

The information provided through Connections Parent Coaching is for educational purposes only and is not intended to replace medical, psychological, therapeutic, or legal advice.